F A Q
orders + shipping time
1. HOW LONG WILL MY ORDER TAKE TO SHIP?
In Stock items will ship within 3-5 business days. Pre-Orders and Out-of-stock items will ship 2 weeks time. Custom pieces will ship 3-4 weeks time. Once item is ready and a shipping label is created, you will receive a confirmation email with tracking information.
All Domestic Orders are shipped via USPS Priority Mail which is about 1-3 business days.
2. DO YOU SHIP INTERNATIONALLY?
We ship to most countries in the World~ via USPS with a customs form filled out. Customer is responsible for local taxes and duties associated with receiving the packages. Fees are not included in item price.
1. WILL MY JEWELRY FLAKE OR CHANGE COLOR?
All Metals will lose its brilliance and shine with normal wear and tear in a period of time. Sterling Silver will oxidize and darken in color while 14k Gold will retain its color and sparkle for a very very long time. The Metal will not flake off because it is made of Sterling Silver + 14k Gold. When your piece needs a little brightening, take a old toothbrush, a spot of dishsoap, and warm water for a little bath at home. You can also take to your nearest Jewelry Store for a Professional clean!
14KY GOLD : Tarnish resistant and will not fade
STERLING SILVER : Oxidizes and Tarnishes over time but can be polished with Jewelry cloth
BRONZE : Tarnishes over time to a very nice deep color but can be polished with Jewelry cloth
1. HOW DO I FIGURE OUT MY RING SIZE?
Please see chart below :
2. WHAT IF MY RING DOES NOT FIT CORRECTLY?
You may return/exchange your piece if it is too small or too big. Please see return form here.
Please store your jewelry away in airtight pouch or jewelry box. Please avoid harsh chemicals such as: lotions, oils, perfumes, and hairspray. Extreme temperatures, humidity and sunlight may discolor your jewelry.